VISA: Client Services Internship

Internship @Career Jungle posted 5 days ago
  • Johannesburg, City of Johannesburg Metropolitan Mu... View on Map
  • Post Date : October 21, 2025

Job Detail

  • Job ID 2588
  • Career Level  Others

Job Description

Client Services Internship – Starting June 2026
Start Date: June 2026 (3-month internship)

About Visa
As a global leader in digital payments, Visa’s mission is to connect the world through a creative, reliable, and secure payment network, enabling individuals, businesses and economies to thrive. Our advanced processing network, VisaNet, is capable of handling 65,000+ transaction messages per second. We’re committed to driving innovation and shaping the future of commerce. At Visa, you’ll be part of a team of innovators, disruptors and global thinkers, working in an inclusive and diverse environment.

Role Overview – Client Services Intern
Within the Global Client Support group you’ll be part of the team that delivers post-sales support, optimization, training and operations for Visa’s clients, including issuers, acquirers, processors and merchants worldwide.
As an intern, you may:

  • Respond to routine operational service and support inquiries for client institutions.
  • Provide guidance on VisaNet Core Application Services, transaction research, billing and user-ID queries.
  • Conduct transaction and process investigations to identify technical or operational issues.
  • Perform timely and accurate data entry for assigned client institutions.
  • Log service requests and resolutions in tracking or knowledge-base systems.
  • Collaborate with stakeholders within Client Support Services (CSS), the CMS team and other departments to resolve client issues.
  • Meet commitments and deliver service to clients.
  • Organize tasks and activities, and propose process-improvement ideas to enhance operational efficiency.
  • Manage information in CRM tools and analyze customer data to identify trends.
  • Attend client Quarterly Business Review (QBR) meetings to gain insights.

Who we’re looking for
You should be:

  • A student pursuing a bachelor’s or master’s degree in Business, Marketing, Commerce, Finance, Economics, Statistics, Engineering or IT, with expected graduation by December 2026.
  • Available to participate in a full-time internship from June through August 2026 and able to join a full-time role by January 2027.
  • Eager to deliver excellent service and support, past payments experience isn’t required, but is a plus.
  • Skilled with tools like PowerPoint and Excel, with strong analytical and financial-analysis abilities.
  • A confident communicator who can articulate ideas to key stakeholders, work in a fast-paced, evolving environment and collaborate with a diverse peer group.
  • Self-motivated, hands-on, and ready to solve problems effectively.

Additional Information
Visa is an Equal-Opportunity Employer. All qualified candidates will receive consideration without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa also considers qualified applicants with criminal histories in compliance with applicable law.

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