Why you’d want to work here…
Our client is one of South Africa’s most awarded independent agencies — and they’ve earned it. This is a place where good people do great work, senior leadership is genuinely accessible, and the culture is as strong as the creative output.

• Multi-award winning agency, recognised locally and internationally
• Ranked among the top independent agencies in South Africa
• Senior leadership is hands-on and accessible — no ivory towers here
• High-performing culture built on kindness, collaboration and craft
• Hybrid working model with real work-life balance
• 18 days leave + performance bonus

About our client…
A highly respected, fully integrated agency with offices in Johannesburg and Cape Town, our client has been delivering strategic, through-the-line campaigns for over 20 years. They work across a broad range of clients — including financial services and retail — and are known for the quality of their thinking, their people, and their output. This is a brilliant step-up opportunity for a Senior AE ready to move into account management proper.

What the job involves…

• Leading day-to-day management of key client accounts
• Building trusted relationships with senior client stakeholders
• Translating client briefs into clear direction for creative, strategy and production teams
• Overseeing project delivery, timelines and budgets
• Ensuring all work meets a high standard and is aligned to client expectations
• Identifying organic growth opportunities within existing accounts
• Maintaining strong operational discipline across workflows, reporting and communication
• Supporting shoots and production processes, including sample management and asset coordination
• Preparing contact reports, status documents and client-ready presentations
• Being a proactive, reliable team player across all disciplines

What you need to be considered…

• 2–4 years’ experience in client service at an advertising agency
• Proven ability to manage multiple projects and stakeholders simultaneously
• Strong administrative and organisational skills with excellent attention to detail
• Confident communicator — written, verbal and in client-facing situations
• Experience across integrated campaigns (print, digital, in-store)
• Calm under pressure with a solutions-oriented mindset
• Proficient in MS Office and comfortable compiling presentations

Bonus points if you…

• Have experience working on financial services clients (banking, insurance or similar)
• Have worked on retail accounts or have an understanding of campaign production in a retail context