Role Overview

Support the development and execution of a comprehensive communications strategy and annual plan. This role involves conceptualising, drafting, designing, implementing, and monitoring communication initiatives for Juristic Business Areas, with a strong focus on CIB’s internal and external communications.

The objective is to influence stakeholder perceptions, strengthen brand positioning, and enhance Nedbank’s reputation, trust, and overall client experience.

Key Responsibilities

• Analyse, measure, and report on communication coverage, effectiveness, and impact.
• Manage communication budgets where applicable, ensuring alignment with implementation plans.
• Ensure all communications adhere to Nedbank’s brand and trademark guidelines.
• Apply a strong understanding of the business environment to deliver credible and effective messaging.
• Build and maintain strong relationships with internal and external stakeholders across the communications value chain.
• Engage stakeholders to promote the brand, customer value proposition (CVP), employee value proposition (EVP), products, and services.
• Support and amplify Nedbank’s voice within the B2B marketplace through strategic communication initiatives.
• Develop and execute integrated communication strategies across multiple channels, including:
  • Media and public relations
  • Internal communications
  • Brand marketing and advertising
  • Digital, social, and emerging media
  • Content production
• Leverage integrated communication approaches to optimise channel mix and enhance digital engagement.
• Provide strategic communication input into business strategies, marketing plans, and campaigns across the customer lifecycle.
• Develop a deep understanding of business unit strategies, marketing objectives, customer value propositions, and product offerings.

Minimum Requirements

• Advanced Diploma or Bachelor’s degree (NQF Level 7) in Communications, Marketing, Branding, PR, Advertising, or a related field
• Minimum of 3 years’ relevant experience in communications, marketing, branding, PR, research, or advertising

Technical Competencies

• Strong writing, editing, proofreading, layout, and design skills, with the ability to leverage AI tools for efficiency
• Ability to define tone, style, and creative direction in line with brand guidelines
• Knowledge of integrated communications strategy development and execution
• Understanding of media, publishing, broadcasting, digital, and social media practices
• Experience developing and implementing communication and advocacy campaigns
• Strong business writing and storytelling skills
• Ability to translate complex ideas into clear, engaging content
• Data literacy, with the ability to measure and optimise communication performance
• Experience engaging stakeholders throughout content development, review, and approval processes
• Knowledge of B2B communication dynamics and alignment with business and marketing strategies

Behavioural Competencies

• Adaptability and responsiveness to change
• Strong relationship-building and collaboration skills
• Effective communication and interpersonal skills
• Sound decision-making and problem-solving abilities
• Strong work management and organisational skills
• High attention to quality and detail

Meta Skills

• Balance analytical thinking with creativity
• Facilitate and actively contribute to meetings, brainstorming sessions, and critiques
• Collaborate effectively across teams and functions
• Influence and manage senior stakeholders
• Demonstrate strong time management and accountability
• Model adaptability, innovation, and clear communication

Future-Focused Capabilities

• Adoption and application of AI tools in communications
• Understanding of enterprise ecosystems and digital capabilities
• Ongoing personal leadership development and self-mastery

Systems and Tools

• Advanced proficiency in Microsoft Word, PowerPoint, and Excel
• Working knowledge of Figma and Miro
• Experience with Adobe Analytics (or similar tools)
• Familiarity with CRM systems